Frequently asked questions

What is PhotoSnap?

It is a marketing technology, which helps brands to promote their business.

Why do I need PhotoSnap?

To help you to promote and achieve maximum exposure for your brand or business.

Where can I use PhotoSnap?

You can use PhotoSnap in any kind of social gathering.

What is a photo overlay?

It is a virtual transparent skin or virtual lamination on which can be attached on the picture.

What is a snap card?

It is a card, which contains QR code and data for accessing the pictures.

How do I create campaign?

You can create a campaign through the PhotoSnap admin panel by following the process.

Is there an auto-renewal contract for me to cancel?

Of course not! There are no contracts for you to cancel. At the end of your 30 day Free Trial your account will not auto-renewal. Once you have paid for your renewal you can keep using the account until the end of the period you’ve paid for and pay for another 30 days when you wish to do so.

I lost my snap card? What do I do?

Please contact our customer support team.

I never received email of the photo link.

Please contact our customer support team.

What happen if I get the wrong photo?

Please contact our customer support team.

How do I order snap cards?

You can order through PhotoSnap admin panel