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Help : Knowledge Base

App Tutorial

STEP BY STEP PROCESS

1. DOWNLOAD THE PHOTOSNAP APP FROM THE APP STORE

To download the PhotoSnap app either click on the app store download icons above or go directly to your Android or iOS app store and search for XKUK PhotoSnap.

2. ENTER YOUR EMAIL ADDRESS AND PASSWORD

If you are a registered user or you have been invited to take part as a photographer simply enter the email address and password you used to register as new user.

3. SELECT YOUR CAMPAIGN

The PhotoSnap app will present you with a list of campaigns to choose from. If you do not see any campaigns at this stage either you or your admin manager must create a campaign from the PhotoSnap admin panel.

4. START TAKING PHOTOS

Start your photo session by snapping your first photo. If you need to take more photos just continue taking photos and watch the counter on top of the app screen increase. Take as many as you like or as many as your participants want. If you are unhappy with any of the photos, in the preview screen, just press and hold to delete.

5. PRESS THE SCAN BUTTON

Once you are happy with your photo or selection of photos press the scan button (bottom right of your app screen). This will take you to the QR code scanning screen. Place the SnapCard with the QR code facing the camera or phone camera lens. The app will automatically scan as long as you make sure it has a clear view of the code (In low light use the torch feature). Scan one SnapCard or as many as you like. Make sure you hand the SnapCard back to the customer.

6. PRESS THE UPLOAD BUTTON

From the scanning screen press the back button and press upload. That is the end of your session and now you are ready for the next customer. Don’t forget to explain to the customer how to retrieve their photo by scanning the QR code or visiting the URL printed on the SnapCard.

 

OTHER DELIVERY METHODS

From the scanning screen you can also enter customer’s email address (a photo email will be sent to the address you entered) or enter their mobile phone number to send the photos by text message.

In any way you choose it is a fun, engaging way to create brand awareness and collect valuable customer data. So what are you waiting for? Go out there, engage your customers, take lots of photos and have fun!